Voicemail is still a vital way to leave messages when someone isn't available to answer the phone. There are two ways you can leave messages in DealMachine: leaving a voicemail and dropping a voicemail.
What's the difference? Leaving a voicemail is the traditional approach—calling, waiting for no answer, and then recording a message. Dropping a voicemail is a newer, more convenient method, using AI to leave the message directly for you.
DealMachine will automatically have an AI-generated voicemail ready for you to use, but if you want it to sound like you, make sure to set up your AI Voice Clone.
To instruct Alma about how you want your voicemail to sound or if you want to add a voicemail script for it to use, go to Alma (AI).
Scroll down to Voicemail Script and give Alma instructions or a script to follow when dropping a voicemail or leaving one.
The example above shows an instruction that you can have Alma follow. However, you may also add a script like this:
"Hi! Joy here from DealMachine. I was calling to see if you would be interested in selling your property. Please give me a call. Looking forward to meeting you. Have a great day!"
By default, the callback number is the Team Owner's phone number. If you need to update the callback number, visit How do Callbacks work?
AI Voicemail Drops
An opt-out message for every AI Voicemail Drop is added at the end. The message goes like this: "If you no longer want to receive calls from me, just text or call me to stop and I will remove you from my list". This is automatically added to every AI Voicemail Drop.
Can I remove this message from my AI Voicemail?
The opt-out message is automatically added to the end of every AI Voicemail Drop and cannot be removed.
I called a number but I don't see an option to do an AI Voicemail Drop. Why is that?
This feature is not available when making phone calls to numbers on the Do Not Call list. However, you may still use it when making phone calls to numbers that are not on the Do Not Call list.
Is the caller's name automatically included in AI-generated voicemails?
Yes, the DealMachine dialer is designed to always include your name in AI-generated voicemails, helping to keep your messages personal and engaging.
Leaving Voicemails Using Own Voice
For numbers on the DNC list, you must use your own voice to leave voicemail messages.
How will I know what number I am calling from?
When the call gets routed to voicemail, the phone number you are calling from will be displayed in the dialer window the entire time so you can include it in your message. It looks like this:
Can I filter out numbers on the DNC list?
Certainly! For more details about scrubbing phone numbers before making calls, please click here.