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Update your Return Address on Mail

Updated over 2 weeks ago

Editing the signature and return address on your DealMachine postcards is a straightforward process. You can customize elements such as your return mailing address, phone number (including call tracking options), email address, and even include a signature photo.

  1. Navigate to Mail. (If you are on the mobile app, tap More)

  2. Click Postcards.

  3. Click the three dots below the postcard that you want to edit.

  4. Click Signature to open the editor for your template.

  5. Update your return mailing address, phone number, email address, or add a signature photo.

  6. Click Save Design.

Note: Update your return address for each of your postcards to make sure that the returned mail will go to the correct address. Each template requires individual updates to ensure consistent information across all designs. Similarly, call tracking preferences are managed individually for each postcard template.

Understanding Call Tracking Numbers

DealMachine postcards may display a call tracking number instead of your direct phone number. This feature assigns unique phone numbers to your mail designs to track campaign effectiveness. All calls or texts to this number are forwarded to your personal phone, allowing you to monitor response rates.This feature provides detailed metrics on your campaign performance and ensures your personal number isn't displayed publicly to all recipients.

How Do Call Tracking Numbers Work?

  1. When a recipient calls a call tracking number, the call is automatically routed to your personal phone number, ensuring privacy is maintained.

  2. The system records the interaction, allowing you to monitor your campaign's reach and response trends effectively. When someone calls the call tracking number linked to your postcard template, it automatically forwards the call to your designated personal phone. In addition to this seamless lead connection, DealMachine logs the call to provide metrics on interactions, thus helping you evaluate response rates and marketing success more comprehensively. A call tracking number is a unique identifier associated with your marketing campaigns, specifically designed to monitor and evaluate performance. Benefits of this feature include:

  3. Performance Monitoring: Monitor which postcards or templates are generating the highest response rate.

  4. Lead Routing: Calls made to these numbers are routed directly to your personal phone while keeping your personal number private.

  5. Informed Decision-Making: Use recorded insights to adjust and optimize your outreach strategy effectively.

How to Disable Call Tracking if You Prefer Using Your Own Number

  1. Go to the 'Mail' section and select 'Postcards.'

  2. Choose a postcard template.

  3. Click on the 'Signature' section.

  4. Turn off the 'Track ROI & Transcribe Conversations' option.

  5. Click 'Save Design.'

    Note: Although it is possible to disable call tracking numbers, it is highly recommended to utilize them to maximize tracking accuracy and privacy, giving you deeper insights into your campaign performance.

For a visual walkthrough, you can watch a step-by-step video tutorial on updating your postcard details:

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Hope this helps! If you have questions, please reach out to our Customer Support Team through the Help & Support option in the app or the website.

Live Chat Support is available weekdays from 9 AM to 10 PM EST & weekends from 10 AM to 6 PM EST.
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