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How to Stop Sending Mail in DealMachine

Learn how to pause or end mail campaigns in DealMachine. Stop mail temporarily or completely with simple steps in the Leads tab.

Updated over a week ago

To stop mail from being sent to a lead, follow these simple steps:

Stopping Mail to Leads

Step 1: Go to the Leads Tab

  • Apply filters to locate the specific mail sequence you wish to stop.

  • Select the leads for which you want to stop sending mail.

Step 2: Click on Lead Actions

  • Scroll down the menu.

Step 3: Select "End Mail"

  • Ending mail campaigns at this step will prevent additional charges for the selected leads.

  • This will stop the mailing campaign for the selected leads.

Difference Between "Pause Mail" and "End Mail"

Pause Mail

  • Temporarily halts the mail campaign for a lead.

  • You can resume the campaign later by selecting the lead and clicking Resume. This allows you to pick up where you left off.

End Mail

  • Permanently stops the mail campaign for the lead.

  • To start mailing to the same leads again, you will need to:

    1. Select the leads.

    2. Click Start Mail.

    3. Choose a new template.

    4. Set the frequency for your mailing.

    5. Click Continue.

Summary: Pause Mail: Stops mailing temporarily, with the option to resume. End Mail: Stops the campaign entirely and requires you to restart a new campaign if needed. To avoid sending duplicate postcards, clone the template and disable the 'Repeat Mail' option when starting a new mail campaign.

By following these steps, you can manage your mailing campaigns efficiently and avoid accidental sends. 😊

Related Articles:

How do I pause all mail?

How do I cancel a mailing?

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