Troubleshooting Alma

Here's how you can ensure Alma is working for you!

Updated over a week ago

While Alma, your real estate AI assistant within DealMachine, is designed to provide accurate and helpful insights, occasionally you may encounter issues or have questions about how to use the platform. Here are some common troubleshooting tips:

  1. Check your internet connection: Make sure you have a stable internet connection, as a weak connection can cause delays in Alma's response time.

  2. Restart the app: If you are experiencing issues with Alma, try restarting the DealMachine app to see if that resolves the issue.

  3. Ask a specific question: Alma is trained to answer real estate-related questions, so make sure your question is specific and related to real estate. Alma is most accurate when provided with data relevant to your prompt. If you ask a non-real estate related question, Alma may not be able to provide a helpful response.

  4. Provide feedback: If you encounter any issues or have suggestions for improvement, please let us know. Our team is always looking for ways to improve the user experience and provide the most helpful insights possible.

If you continue to experience issues with Alma or have any questions, please do not hesitate to contact us. Our team is always available to address any issues or questions you may have.

We hope that you find Alma to be a valuable tool for your real estate business, and we remain committed to providing the best possible user experience.

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