Wondering how to change your email address in DealMachine? You might need to update your login email, billing email, or even the email that appears on postcards. We've got you covered. Let's dive in! 😉
DealMachine allows users to manage multiple email types—login, billing, and the email displayed on postcards. Each serves a distinct purpose and ensures smooth communication and operations.
Managing email-related issues effectively is just as important. From troubleshooting errors to ensuring your email transitions seamlessly across different scenarios, these tips will streamline the process.
Open the DealMachine mobile app or log in on your computer at DealMachine Login.
Click your 'Profile Badge' at the top-right corner of your screen. If you don't have a badge, your initials will appear instead.
Select 'Edit Profile' from the menu.
Choose the 'Change Email Address' option.
Enter your new email address and current password to verify the change.
Click 'Save Email Address.'
Overview of Potential Email Issues
Managing your DealMachine email involves more than just updates—it’s about ensuring seamless operations and avoiding common pitfalls. Here are some typical challenges you might face and their solutions.
Updating Billing Email Address
To change the email tied to your billing information:
Click your 'Profile Badge.'
Navigate to 'Billing.'
Select 'Update Payment Methods' and follow the prompts to save your changes.
Updating the Email Address on Postcards
To update the email address appearing on postcards:
Go to the 'Mail' section.
Open a 'Postcards' template.
Select 'Signature' and update your email address and any other details as needed.
Save the changes.
Hope this is helpful! If you get an error or if you are unable to update your email, please reach out to us through chat, and we will be more than happy to help. For different updates like login, billing, or postcard email, refer to their respective sections above.
Common Email-Related Issues and Solutions
Error: "Email is Already in Use"
If you receive this error, it usually means the email is linked to an existing account. Verify its formatting (e.g., ajdealmachine@gmail.com vs. aj.dealmachine@gmail.com). Contact support if recovery or reassignment is needed.
Reusing an Email for a New Account
To create a new subscription using a previously used email:
Request support to release the email.
Register the email for a new account at DealMachine Sign-Up. Follow the prompts for successful onboarding.
Updating Emails for Active Accounts
Switch to a new email by notifying support. If the desired email is active with another account: Please ensure the conflicting email is released by contacting owner support and request reassignment.
Remove it via admin/support.
Manually adjust marketing materials post-change.
Best Practices for Managing Your Account Email
Dedicate a primary email for system operations.
Regularly inspect spelling to avoid invalid registrations or updates.
Immediately notify DealMachine Support for maintenance of your account or addressing errors. By applying these practices, you’ll limit disruptions and enhance account efficiency.
Consolidating All Emails to a Preferred Address
If you want to unify all email communications (e.g., billing and account emails), follow these steps:
Contact the DealMachine support team and request consolidation of all relevant email addresses to your preferred one.
Once the change is made, all billing communications and login credentials will be linked to the updated address.