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How to Change Account Email Address

Update your account settings

Updated this week

Wondering how to change your email address in DealMachine? You might need to update your login email, billing email, or even the email that appears on postcards. We've got you covered. Let's dive in! 😉

Managing email-related issues effectively is just as important. From troubleshooting errors to ensuring your email transitions seamlessly across different scenarios, these tips will streamline the process.

  1. Open the DealMachine mobile app or log in on your computer at DealMachine Login.

  2. Click your 'Profile Badge' at the top-right corner of your screen. If you don't have a badge, your initials will appear instead.

  3. Select 'Edit Profile' from the menu.

  4. Choose the 'Change Email Address' option.

  5. Enter your new email address and current password to verify the change.

  6. Click 'Save Email Address.'

Overview of Potential Email Issues

Managing your DealMachine email involves more than just updates—it’s about ensuring seamless operations and avoiding common pitfalls. Here are some typical challenges you might face and their solutions.

Updating Billing Email Address

To change the email tied to your billing information:

  1. Click your 'Profile Badge.'

  2. Navigate to 'Billing.'

  3. Select 'Update Payment Methods' and follow the prompts to save your changes.

Updating the Email Address on Postcards

To update the email address appearing on postcards:

  1. Go to the 'Mail' section.

  2. Open a 'Postcards' template.

  3. Select 'Signature' and update your email address and any other details as needed.

  4. Save the changes.

Hope this is helpful! If you get an error or if you are unable to update your email, please reach out to us through chat and we will be more than happy to help. If you need further guidance, remember that you might have different processes to follow depending on whether you're updating your login, billing, or postcard email. Let us know how we can assist! If your email is already associated with another account or you're encountering persistent errors, these are common and solvable problems. Contact our support team for personalized help. Best practices include double-checking email formatting and using dedicated emails for operations to avoid issues.

Common Email-Related Issues and Solutions

Error: "Email is Already in Use"

If you receive this error, it usually means the email is linked to an existing account. Verify its formatting (e.g., Adrianmadz2@gmail.com vs. Adrian.madz2@gmail.com). Contact support if recovery or reassignment is needed.

Reusing an Email for a New Account

To create a new subscription using a previously used email:

  1. Request support to release the email.

  2. Register the email for a new account at DealMachine Sign-Up. Follow the prompts for successful onboarding.

Updating Emails for Active Accounts

Switch to a new email by notifying support. If the desired email is active with another account:

  • Remove it via admin/support.

  • Manually adjust marketing materials post-change.

Best Practices for Managing Your Account Email

  1. Dedicate a primary email for system operations.

  2. Regularly inspect spelling to avoid invalid registrations or updates.

  3. Immediately notify DealMachine Support for maintenance of your account or addressing errors. By applying these practices, you’ll limit disruptions and enhance account efficiency.

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