On any device, go to our Log-in page and follow the steps below.
This guide also explores various scenarios for account recovery, such as handling inaccessible email addresses or newly created accounts without passwords.
Click Forgot Password.
Enter your email address (it must be the same email you created your account with).
Click Reset Password.
You should receive an email with a link to set your new password.
After resetting your password, you will automatically be logged in to your account and you should be all set.
Account Recovery When Email Is Inaccessible
In scenarios where you cannot use your registered email address to reset your password, you can contact DealMachine support and request for a live representative.
Please be ready to provide information to verify your identity, such as the last 4 digits of your payment information, so the support team can verify your account and assist in updating your email or resetting your password.
Issues With Newly Created Accounts Without Passwords
If your DealMachine account was just created and you don't recall setting a password, perform a password reset using the registered email.
Frequently Asked Questions (FAQs)
Can I reset my password using my phone number?
No, DealMachine supports password recovery only via the registered email address. For alternative recovery methods, contact support with verification details such as payment information.
What should I do if I don’t remember my email address?
If you don’t remember your registered email address, contact the DealMachine support team and ask for a live representative for guidance. You will need to provide alternative details for account verification (e.g., payment information).
Hope this is helpful. If you get an error or if you are unable to change your password, please reach out to us through chat and we will be more than happy to help. 😉