On any device, go to our Log-in page and follow the steps below.
This guide also explores various scenarios for account recovery, such as handling inaccessible email addresses or newly created accounts without passwords.
Click Forgot Password.
Enter your email address (it must be the same email you created your account with).
Click Reset Password.
You should receive an email message immediately with a temporary password.
Log in using the temporary password.
Once logged in, go to your account settings and update your password to something secure and memorable.
Refresh your page or visit our website to access your account.
Account Recovery When Email Is Inaccessible
In scenarios where you cannot use your registered email address to reset your password, you can contact DealMachine support and request for a live representative. Provide alternative verification details, such as the last 4 digits of your payment information, so the support team can verify your account and assist in updating your email or resetting your password.
Issues With Newly Created Accounts Without Passwords
If your DealMachine account was just created and you never set a password, perform a password reset using the registered email. You will receive a temporary password to log in. Once logged in, update your password in account settings to ensure your account's security.
Frequently Asked Questions (FAQs)
Can I reset my password using my phone number?
No, DealMachine supports password recovery only via the registered email address. For alternative recovery methods, contact support with verification details such as payment information.
What should I do if I don’t remember my email address?
If you don’t remember your registered email address, contact the DealMachine support team and ask for a live representative for guidance. You will need to provide alternative details for account verification (e.g., payment information).
What happens after I log in with a temporary password?
After logging in with a temporary password, you must update it immediately in the account settings to ensure account security.
Hope this is helpful. If you get an error or if you are unable to change your password, please reach out to us through chat and we will be more than happy to help. 😉