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iOS app: "Unable to verify account access" error

Fix the "Unable to verify account access" login error on the DealMachine iOS app by turning on automatic Date & Time on your iPhone.

If you see an "Unable to verify account access" error when logging into the DealMachine iOS app — even though you can log in fine through the web browser on the same iPhone — the cause is almost always your iPhone's date and time being set incorrectly.

The app verifies your login against a secure time check, so if your phone's clock is off (wrong time, wrong time zone, or set manually), the app can't verify your access. The web version is more forgiving, which is why it still works.

The fix: On your iPhone, open Settings → General → Date & Time and turn ON "Set Automatically." Then close and reopen the DealMachine app and log in again.

This setting is on by default, so if you're hitting this error it usually means it was turned off at some point. Turning it back on resolves the error.

Still can't log in?

If enabling automatic Date & Time doesn't fix it, make sure you're on the latest version of the app and try logging in over a stable internet connection without a VPN. Note that reinstalling the app, resetting your password, or switching to "Sign in with Google" do not resolve this particular error — the Date & Time setting is the fix. If you're still stuck, reach out to our support team and we'll help.

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