If you signed up for a DealMachine plan through Apple you would have to cancel your subscription from your Apple account otherwise please follow the steps below:
Open the DealMachine website from a computer browser and make sure to complete the onboarding or initial setup steps. (This part is important so you can access the Account & Settings page).
After completing the initial onboarding steps, go to the Account & Settings page by clicking the icon on the upper right corner of the page.
Click Plans & Licenses.
Click Cancel Plan at the bottom.
Make sure to follow the steps to completely cancel your account.
How to Cancel Your DealMachine Subscription or Remove Your Card When Account Access is Not Possible
If you're unable to log into your DealMachine account but need to cancel your subscription or remove your payment information, follow these steps:
Contact Support for Manual Assistance
Reach Out to Support: You can contact DealMachine’s support team directly. Manual assistance is available for situations where account access isn't possible due to technical issues or forgotten credentials.
Provide Necessary Details: Include the email address linked to your account, a brief explanation of your issue (e.g., unable to log in), and your specific request (e.g., cancel subscription, remove card).
Confirmation and Further Communication
Once the support team processes your request, you will receive an email confirmation that the subscription has been canceled or the card has been removed. You may also be asked for additional feedback about your experience to help improve services further.
I hope this helps!
Troubleshooting Access Issues
If you are facing technical difficulties accessing your account, try the following:
Force close the app and re-open it.
Refresh your browser if accessing DealMachine via desktop. For unresolved access issues, ensure you mention these in your message to the support team.
A kind reminder to reach out to our support team should you have questions or need help with anything. If you're having issues canceling your subscription or accessing your account, our support team is available to assist you. Make sure to provide details about your problem for faster resolution.